Cancellation Policy

Cancellations are a time sensitive matter and it is very important for cancellation requests to be sent to our team before the item has shipped. All cancellation requests must be sent to orders@thekitchenandbathoutlet.com .

All cancellation requests are forwarded directly to the manufacturer upon receipt. Once an order has been shipped, or prepared for shipping, it may be too late in the order process to cancel the order successfully. A refusal of the item at delivery will be considered a Return and credit will be issued back to your original payment method per our Return Policy, which may result in the deduction of restocking fees* and return shipping charges.

The outcome of all cancellation requests will be confirmed via email. If we are unable to cancel your order as requested, you will receive written notification via email explaining the status of your order as well as options for your purchase. If this should happen and you do not wish to receive your product you may return it under our Return Policy.